The most widely used online survey tool in the Nordic countries, with over 17 years of experience

Each year more than 30 million people answer surveys that have been created by over 70,000 Webropol users.

  • Our customers range in size from organisations with 1 employee to over 160,000 employees
  • We provide a cost effective system without compromising on quality
  • • Continuous development to ensure our products are user friendly and secure

With Webropol, knowledge enables growth – the only online survey tool you will ever need.

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Accessibility statement

Accessibility statement

Name of the organization: Webropol

Web address or name of the service: Webropol 3.0 survey and report (shared as link)

Digital service was audited by Annanpura Oy

This statement was created on 23 September 2019

  • Current accessibility standard:
    WCAG 2.1, AA-level
  • Current accessibility state:
    The audited service complies with most of the critical A and AA level accessibility criteria

Some accessibility gaps may still be found in surveys and report links. We apologize for these shortcomings. If you find an accessibility issue in the survey or report shared as link, that is not listed below, please contact us.

This statement is updated monthly as fixes become available.

Accessibility issues

Webropol survey

  • Fourfold table questions inaccessible with keyboard
    – All the fourfold table questions in the form are operable only with a mouse. This means that people using a keyboard or other control device using a keyboard interface cannot answer these questions.
    – WCAG 2.1.1 Keyboard (Level A)
  • Complicated grid questions
    – Even though the HTML markup in the matrix questions is implemented correctly and with full compliance to the WCAG requirements, it is worth recognizing that these types of questions are usually not recommended to be used because matrix questions require outstanding cognitive skills and advanced understanding of web page semantics from screen reader users. Grid questions are complicated to understand also for people with low vision or cognitive impairments. Selection question and multiselection question types can be used instead of matrix question types on the survey.

Report shared as link

  • Colour as the only distinguishing element
    – The options in fourfold question type graphs are distinguishable only by their colour. This makes it impossible for some colour blind persons to understand the presentation. Also, people with low vision have difficulties in distinguishing various colours.
    – WCAG: 1.4.1 Use of colour (LevelA)
  • Hierarchy not presented in data table
    – Even though all the results are available in the data table for hierarchical question type, the various levels of hierarchy are not available for screen reader users. This makes understanding the structure difficult for visually impaired screen reader users.
    – WCAG 1.3.1 Info and Relationships (Level A)

Feedback

You can send accessibility feedback by:

If you encounter accessibility problems with this service, send feedback first to the administrator of the service. It may take up to 14 days to receive an answer. Should you not be happy with the answer or you will not receive an answer in two weeks, you can contact the authority.

Contact information for the country authorities:

England, Scotland and Wales
Equality Advisory and Support Service (EASS)
www.equalityadvisoryservice.com
EASS contact form
Telephone: 0808 800 0082

Finland
Etelä-Suomen aluehallintovirasto
Saavutettavuuden valvonnan yksikkö
www.saavutettavuusvaatimukset.fi
Email: saavutettavuus@avi.fi
Telephone: 0295 016 000

Germany
The Federal Government Commissioner for Matters relating to Persons with Disabilities
Telephone: 030 18 527 2805
E-Mail: info@schlichtungsstelle-bgg.de
Internet: www.schlichtungsstelle-bgg.de

Sweden
DIGG – Myndigheten för digital förvaltning
www.digg.se
DIGG contact form (in Swedish)
Telephone: 0771-11 44 00

Additional information regarding the accessibility of this service

The accessibility audit was conducted using the default settings of the service. Creators of individual surveys or reports may use settings that affect the level of accessibility by selecting, for example, text and background colours that do not comply with the WCAG criteria.

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