For continuous daily or weekly feedback
Collect feedback continuously, such as daily or weekly, using the Webropol Direct application installed on mobile devices.
Webropol Direct is intended for organizations that want to stay up-to-date, react quickly to situations and monitor relevant indicators and trends for their staff.
Use Webropol Direct to detect issues, support staff and resolve customer frictions before these develop into major problems.
Key stakeholders can continuously monitor feedback and complaints
- Monitor Staff daily using pulse surveys
- Collect daily feedback and complaints about customer encounters, deliveries, etc.
Direct feedback can be shared via Webropol VIEW to all staff or specific staff groups which need that information. This also anchors the company’s management to day-to-day operations.
If you would like to know more, please fill out the contact request here!
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